Full refund available within 7 days of first payment
No Questions Asked
Within the refund period, simply request and we'll process it
After 7 Days: No Refunds
Subscriptions are non-refundable after the initial period
Cancel Anytime
You can cancel your subscription at any time from your account
1. Refund Eligibility
1.1 First-Time Subscribers
If you are subscribing to TargetHit VIP for the first time, you are eligible for a full refund within 7 days of your initial payment. This applies to both monthly and annual subscription plans. No questions asked – if you're not satisfied, simply contact us for a refund.
1.2 Renewal Payments
Renewal payments (subsequent billing cycles after your first payment) are not eligible for refunds. Your subscription will continue until the end of the current billing period. To avoid future charges, please cancel your subscription before the renewal date.
1.3 Annual Subscriptions
Annual subscriptions are eligible for a full refund within 7 days of the initial purchase. After 7 days, annual subscriptions are non-refundable. If you cancel an annual subscription, you will retain access until the end of your annual billing period.
2. Non-Refundable Items
The following are not eligible for refunds under any circumstances:
Subscription payments made more than 7 days prior to the refund request
Renewal payments after the initial 7-day period
Trading losses incurred while using our services
Losses due to auto-trading execution or technical issues
Partial refunds for unused portions of a subscription period
Subscriptions that have been previously refunded and resubscribed
Accounts terminated for violation of our Terms of Service
Your VIP access continues until the end of your current billing period
Auto-trading will be disabled at the end of your billing period
You will no longer receive VIP signals after your subscription ends
Your account will revert to free tier access
No future charges will be made to your payment method
5. Chargebacks and Disputes
Important: Please contact us before initiating a chargeback
We are committed to resolving any billing issues directly. If you believe you have been charged in error, please contact us at support@targethit.ai before disputing the charge with your bank or credit card company. Accounts with unresolved chargebacks may be suspended.
6. Exceptional Circumstances
We may consider refunds outside the standard policy in exceptional circumstances, including:
Extended Service Outages: If our service is unavailable for an extended period (more than 72 continuous hours) due to issues on our end
Billing Errors: If you were charged incorrectly or multiple times due to a technical error
Duplicate Subscriptions: If you accidentally created multiple paid accounts
These exceptions are granted at our sole discretion. Please contact support with details about your situation.
7. Refund Processing
Processing Time: Refunds are typically processed within 3-5 business days after approval
Payment Method: Refunds are issued to the original payment method used for the purchase
Bank Processing: Depending on your bank, it may take an additional 5-10 business days for the refund to appear in your account
Currency: Refunds are issued in the same currency as the original transaction
8. Changes to This Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page. The policy that was in effect at the time of your purchase will apply to your transaction.
9. Contact Us
If you have questions about this refund policy or need assistance with a refund request: